CIPHER is a quick, easy, and intelligent questionnaire service that works with any messaging app. The candidate receives a quick questionnaire via popular messaging apps like Business WhatsApp or a Dedicated URL page specifically designed for this purpose. The technology automatically analyzes the recorded files; sending the results to the enterprise in a matter of seconds.
The Platform offers a full solution for call analytics by incorporating emotion detection data into the accompanying text lines from the STT (Speech to Text) file. This integration provides exact emotional context, which is subsequently analyzed by advanced LLM engines to product insightful summaries, conclusions and important messages. Simple select the specific adviser, upload an audio file and obtain a full emotional profile analysis.
